1. Introduction
This document describes how to connect to our SFTP environment in order to exchange data files securely. Access is provided through a dedicated hostname, port 22, a unique username, and an SSH private key. This setup is designed for technical teams and supports both automated and manual data transfer workflows. We create a set of public/private key for you by default, but you can give us your public key if you prefer.2. Connection Credentials
Once we have created your SFTP access, you will receive the following credentials from us:| Parameter | Value (Example) |
|---|---|
| SFTP Hostname | sftp.kleep.ai |
| Port | 22 |
| Username | client_data_user |
| Authentication | SSH private key (provided securely) |
3. Using Technical Tools and Clients
You may connect using any standard SFTP-compatible tool, such as:- Command-line SFTP (OpenSSH)
- FileZilla Pro
- Cyberduck
- WinSCP
- Backend scripts or server processes
- ETL or integration tools that support SSH key authentication
4. Security Considerations
- Do not share your private key.
- Contact us if you need to rotate credentials or add new users.
- Ensure outbound access to
sftp.kleep.ai:22is allowed from your infrastructure. - For automated exports, use stable server environments rather than desktops.
5. Support and Onboarding
Our technical team is available to assist with:- Initial connection validation
- Automation setup
- Key rotation
- Folder structure questions