> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kleep.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# SFTP Access Documentation

## 1. Introduction

This document describes how to connect to our SFTP environment in order to exchange data files securely.

Access is provided through a dedicated hostname, port 22, a unique username, and an SSH private key.

This setup is designed for technical teams and supports both automated and manual data transfer workflows.

We create a set of public/private key for you by default, **but you can give us your public key if you prefer.**

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## 2. Connection Credentials

Once we have created your SFTP access, you will receive the following credentials from us:

| Parameter          | Value (Example)                     |
| ------------------ | ----------------------------------- |
| **SFTP Hostname**  | `sftp.kleep.ai`                     |
| **Port**           | `22`                                |
| **Username**       | `client_data_user`                  |
| **Authentication** | SSH private key (provided securely) |

No password-based authentication is used

***

## 3. Using Technical Tools and Clients

You may connect using any standard SFTP-compatible tool, such as:

* Command-line SFTP (OpenSSH)
* FileZilla Pro
* Cyberduck
* WinSCP
* Backend scripts or server processes
* ETL or integration tools that support SSH key authentication

The only required information is the hostname, port, username, and private key.

If needed, we can provide **specific technical instructions** tailored to your environment or tooling.

***

## 4. Security Considerations

* Do not share your private key.
* Contact us if you need to rotate credentials or add new users.
* Ensure outbound access to `sftp.kleep.ai:22` is allowed from your infrastructure.
* For automated exports, use stable server environments rather than desktops.

***

## 5. Support and Onboarding

Our technical team is available to assist with:

* Initial connection validation
* Automation setup
* Key rotation
* Folder structure questions

Please reach out if you require additional guidance.